Our Business Line
We understand the challenges that our clients are facing in the fast-paced telecommunications industry and provide tailored engineering solutions that meet even the most demanding clients’ needs.
IP Telephony
Avaya’s SME product is called the IP Office and has the capability of serving up to 360 users. The IP Office is all any SME office will need to satisfy its communications needs.
Contact Center Solutions
Whether it is a pure voice call center or a multi-media contact center including online calling and web chat, e-mail, faxes or any other form of interaction, Avaya will be able to satisfy your needs.
IPTV
IPTV equipment includes middleware, head-end server technologies, set-top boxes, VOD, web portals, games and other interactive IPTV applications that make up triple play.
Network Solutions
it’s a data processing nodes that are interconnected for the purpose of communication and resource sharing, typically sharing resources of a single processor or server within a small area.
Converged Solutions
Avaya offers technology for IP Telephony (IPT), customer contact centers, multi-channel interaction applications. HP complements these capabilities with state-of-the-art software.
We Provide All Kind Of Business Services
We develop creative, comprehensive and sustainable solutions for a future where society can thrive. Equipped with an intimate understanding of local intricacies, world-class talent and proactive leadership, we plan, design, manage and engineer long lasting and impactful solutions to uniquely complex problems.
Artelco handles high quality products from only the very best manufacturers. The reputation of companies represented is a primary consideration in our mission. Being a representative of reputable names in their respective industries.
The driving force for Artelco has always been the satisfied customer. Our support and service is highly extended to meet the high standards of the brand names we represent. We take pride in the service department we have built over the years.
Artelco aims to add value to its customers through “Value Engineering” thereby reducing costs without reducing specifications or operating requirements. As an independent company, we are not tied to any equipment manufacturers.
Client Success Stories
Artelco has supported our Contact Center for over 10 years and we find them to be very knowledgeable and efficient. I highly recommend their services.
Wael A Haj Ali
Featured Services
Our advanced technology and business intelligence solutions are aimed at providing actionable insights that solve complex business problems and enhance business performance.
A one-stop source for telecommunications, Artelco offers a variety of products and services to satisfy even the most complex organizational requirements. From IP Telephony to Wireless Mesh, clients are free to mix and match products, services, and features with the advice of Artelco’s certified consultants.
Artelco team is dedicated to customer satisfaction through superior performance. These employees are in the center of these efforts and undertake full responsibility for the design, applications and performance of all our integrated systems. This begins with initial design and continues through implementation and technical support.
Artelco continuously aims to achieve the highest possible customer satisfaction. As critical as its products and technologies are, nothing is more important to Artelco’s success than the ability to build and preserve strong and lasting relationships with its clients. Artelco will strive to ensure that each client will become a life-long client.
Phone
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- (+962)6-4647062
- (+962)6-461 5346
Message
- info@artelco.com.jo
- imad.hamdan@artelco.com.jo
Our Location
- 2nd Floor – Building 51 – Suleiman Al-Nabilsi Street, Al-Abdali